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shipping and returns policy.

All parcels ship within 3-5 business days.

All sales are considered final.

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us with details of the product and the defect. You can send the item you consider defective to:

13 Commercial St, Nanaimo, BC V9R 5G3

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are entitled to a replacement, we will replace the product, or offer store credit for the product.