shipping and returns policy.
All parcels ship within 3-5 business days.
All sales are considered final.
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us with details of the product and the defect. You can send the item you consider defective to:
13 Commercial St, Nanaimo, BC V9R 5G3
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are entitled to a replacement, we will replace the product, or offer store credit for the product.